Privacy Policy

 

values your privacy and respects the relationship we share. This Privacy Policy outlines the types of personal information we collect from customers, the channels we use, how we use the information, your options for sharing data, and how you can contact us regarding our privacy practices. It also describes the measures we take to safeguard the information we collect.

Important!  does not share or rent its database information to third parties.

1. Information We Collect

We may collect your personal information from various sources, including when you subscribe to our newsletter, complete a purchase, register in-store, participate in recognized sweepstakes, or fill out skin diagnosis surveys. Specifically, we may collect the following:

  • Identification and Contact Information: Name, date of birth, phone number, email address, shipping and billing addresses, tax ID, purchase history, customer service interactions, product preferences, skin type, and skin concerns, or any personal information you voluntarily provide.
  • Transaction Information: Depending on your payment method, we may collect details like the bank name used for payment, card type, partial card numbers, or linked account information.
  • Technical Information: IP address, login data (excluding passwords), browser type and version, location and time zone, language, operating system, and platform used when you access our website.
  • Marketing and Communication Preferences: Your preferences for receiving marketing communications and your contact preferences.
  • Social Media Profiles: We may collect publicly available social media profile information relevant to the platforms you use.

2. Information You Provide

You may provide personal information in various ways, such as participating in promotions or making purchases on our website or social media platforms. The types of personal information you might provide include your name, gender, phone number, email, age and date of birth, address, tax ID, registered names, purchase history, product preferences, skin conditions, contact details of friends you refer, and any content you voluntarily share (e.g., videos, images, reviews, posts, comments, locations, and friends).

3. How We Use Your Information

We may use the information you provide to tailor communications, promote products of interest, provide personalized services, access purchase history for support, track orders, update your data with your consent, respond to inquiries, process and invoice transactions, and provide pre- and post-purchase support. We may also invite you to special events.

Additional purposes for data use will be communicated at the time of collection.

4. Cookies, Server Logs, Web Beacons, and Google Analytics

uses various tools like web beacons, pixels, ad tags, and cookies to manage marketing, advertising, and analytics. These tools help personalize recommendations and improve your browsing experience. For instance:

  • Cookies store data about your visits to enhance performance and personalization.
  • Google Analytics tracks site navigation, page views, and visitor interactions.
  • Social Media Integrations (e.g., Facebook, Twitter, YouTube) allow sharing of products or posts.

You can manage cookies and opt-out of Google Analytics tracking via this browser plugin.

5. Newsletters and Text Messages

If you choose, you can provide your phone number to receive automated text messages about products, events, beauty tips, and promotions. Similarly, newsletters include updates on campaigns, offers, beauty tips, and more. You can unsubscribe anytime by emailing .

6. Data Sharing

 does not sell or rent database information to third parties. However, we share data with:

  • Transaction Processors: Banks, payment service providers, distributors, and couriers.
  • Service Providers: Marketing agencies, advertising partners, and hosting providers.
  • Tax Authorities: For legal invoicing compliance.
  • Legal Authorities: When required by law to prevent fraud or illegal activities.

7. Protecting Your Personal Information

We implement appropriate safeguards to protect your personal data against destruction, loss, alteration, unauthorized access, disclosure, or misuse. All sensitive information, such as payment data, is encrypted using SSL. Payments are processed through PayPal, and no bank or personal payment data is stored on our servers.

8. Data Retention

We retain your information as long as you have an account or require services. Certain data may be retained to comply with legal obligations, prevent fraud, or resolve disputes.

9. Withdrawing Consent

You can withdraw your consent at any time by contacting us. However, withdrawing consent may limit access to some products or services.

10. Reviewing, Updating, and Correcting Information

Under applicable laws, you have the right to access, update, and request corrections to your personal data. Please email us at to submit your request.

11. Privacy Policy Updates

Any changes to this Privacy Policy will be posted here and, if necessary, communicated via email. Please check regularly for updates.